“I would personally recommend this company to any of my friends needing to upgrade their heating/cooling systems. From the sales staff to the installers, they are prompt, courteous, knowledgeable, and informative. They showed up when they said they would, when they left, it was like they were never here; with the exception of a great heating system fully installed. They wouldn’t leave until they were confident that I understood my new system. Great Job!”

J. Chudy – Idleyld

“Lead person for installation was very helpful and his helper was really engrossed.”
V. Schulz – Bandon

“I consider Don Keeton to be a consummate professional. Masterly knowledge of Pacific Air’s products and services. He is easy to deal with and his word is his bond. My Installer Jon was outstanding. He also is a master of his craft. Jon was very patient in explaining to me the technical aspect of the service he performed. Both Don and Jon are assets to your company. And let’s not forget Allen! He done good too! :)”
D. Maddox – Winchester

“We are very happy! Excellent service.”
R. and E. Buehler of Myrtle Creek

“System works as Dave Boom promised. Incredibly quiet with very low air flow rather than a burst of air when the system is running.”
— D. and C. Soules, Coos Bay

“It was great to meet and work with Brandon and Brett. They work together very well and the install went very smooth. They are both very respectful and Brandon is a good communicator, listens and provides knowledgeable feedback when working out situations.”
— W. Arvin – Sixes

“Very few problems that were handled well. The crew worked hard, got along well and were even fun to be around.”
— G. and J. Smith – Coos Bay

“Very impressed with everyone on your staff.”
— D. Shelton – Myrtle Point

“All the men who showed up for work were pleasant, explanatory, efficient, knowledgeable. Thank you Pacific Air Comfort.”
— B. Flood – Port Orford

“Please convey my greatest appreciation to Gabriel, the technician from the Coquille office who came to my home in Bandon and completed a check on my old electric furnace. He went through everything and found only a small part that he recommended be replaced, however making it clear to me it was not absolutely necessary at this time. He also installed and “trained” me on a new thermostat. Such patience was wonderful! And finally, he took time on his own to go over a Lopi gas log stove that was in this home when I purchased it and I had no idea how to use it. He showed me how easy it was to use and I am forever grateful for his help there. What a super example of excellence in his field!!! Thank you so much for sending him out on this service call. I will stay with Pacific Air Comfort FOREVER!”
— R. Schrunner – Bandon

“Brandon is an excellent tech and service provider. Quality work and very professional. Dave also performs very well as sales because of his intimate knowledge of the plan he is selling. Thanks.”
— I. Ciccarelli

“We couldn’t be happier with Pacific Air. Our installers Spencer and Leo did a fantastic job. The whole experience was easy peesy and I can’t wait to feel the warmth of our new heat pump this winter!”
— T. Train – Coast

“An absolutely positive experience in every way – good company; great service.”
— D. Johnson – Lakeside

Our Coquille office staff received this email one morning – “Please pass this up the ladder. In case you didn’t know, every problem on a tug boat is an emergency. To have the Pacific Eagle’s heating and cooling system diagnosed, repaired, and reprogrammed in a little under 2 hours was a lifesaver. The boat will leave port tonight as scheduled and headed for Canada. It could get a little chilly up there and I’m sure the crew thanks you too. We at Billeter Marine are extremely pleased with the service we received today. From the initial call to Tabitha, to the report from your tech Gabriel, the job was handled in a very efficient and professional manner. The next time we have problems we will be giving Pacific Air a call. Thank you, J. Brown”
— Billeter Marine – Coos Bay

“I was very pleased with the work ethic of the men who came out here.”
— P. Eckley – Eugene

“Gabriel was phenomenal! He was so wonderful; you guys should definitely keep him around. I really like him.”
— K. Frances – Coquille

“Dan at PAC was very professional and thorough. Went through the entire system and made sure we were happy. Thank you D. and D. Brewer.”
— D. Brewer – Roseburg

“I must say that I couldn’t be more pleased or impressed with installers Brandon and Brett. They represented PAC very well with their professionalism, courtesy and respect.”
— D. Johnson – Coast

“Exceeded my expectations at every step of the process. Highly recommending you to all I know. Thank you so much!!!”
— L. Paris – North Bend

“Had a wonderful experience with Pacific Air. I had talked to a local business in Bandon and never got more than a brief callback that went nowhere. Found Pacific Air on a Google search and I was promptly set up with a appointment for consultation. David was able to come out at a time that worked for me and listened to what I was looking for. He made the recommendation for a ductless heat pump to provide both air conditioning and heating with an efficient unit. I was also able to set up the install promptly. The installers Spencer and Travis arrived on time and got right to work. They used drop clothes to keep the carpets protected and completely cleaned everything. They were friendly and answered all my questions. Their quality of work is great. I couldn’t be happier with the customer service and quality of the product. My entire house is finally at a temperature I can tolerate. I would definitely recommend this company to anyone. Great job!! Also, Tabitha at the Coquille office is amazing. She answered all my questions (twice because I forgot what she told me the first time). She made sure everything was scheduled and the units arrived on time.”
— J. Anthony – Bandon

Called to let us know our Service Tech was “Wonderful”, that she “as always was so pleased” and that she “loves her new thermostat” and we deserve the awards we win as we have the “best service ever!”
— R. Olson

“Very good awesome Tech, can’t say enough!!”
— D. Dawson – Sutherlin

“Spencer and Travis did a great job! Friendly and efficient. It was like having two friends over that also happen to be good at what they do.”
— J. Anthony – Bandon

“Very well like always!! Brad is an excellent Technician. He is trustworthy and has a lot of knowledge and we appreciate that. The service coordinator Lindsie always does an excellent job by making sure that she gets a tech to fix the problem asap. Kip in the office is also amazing and helped us out on this appointment as well, reaching out to Lindsie. Overall very happy with this company and the service they give us. We would highly recommend them!! Thank you Pacific Air Comfort!!”
— N. Krebs – Roseburg

“Great crew all around! Don, Jon and Allen efficient and highly knowledgeable. Very courteous and a pleasure to work with. Work performed was truly exceptional! Thank you very much!”
— D. Maddox – Winchester

“I was very impressed with the Installers, Spencer and Travis – They were polite, professional and installed the units then explained how they operated – very pleased with Pacific Air Comfort – Amber was outstanding as a Sales rep.”
— R. Pessa – Coos Bay

“Jon installed our ductless unit and he did a wonderful job. He was very good about cleaning up after himself and very informative. He also measured everything out using a level to make sure all of my units were where they should be on each wall. He takes pride in his job.”
— P. and S. Dancer – Camas Valley

“The two Installers know their stuff, good guys.”
— H. and T. Wilson – Sutherlin

“Brandon and Amber are awesome and amazing!”
— M. and M. Frost – Coquille

“Everything was done in an excellent and timely fashion. Very happy with the way the system looks and performs.”
— M. and J. Matsunaga – Coos Bay

“I went with Pacific Air Comfort because they had recently installed the heating unit in my newly built home. They were professional, punctual and efficient. They spent the time to give me a tutorial on operation of the new unit. They were careful about protecting my carpet and flooring with shoe covers. The unit is working fine. All in all a positive experience.”
— D. Federico – Eugene

“Gabriel was awesome. He was such a blessing. Very professional.”
— M. Knight

“I love it and the people did a good job.”
— D. Linnehan – Coos Bay

“Everyone was amazing and I love my new heating and vac systems.”
— L. Stern – Coos Bay

“Great customer service!”
— R. Howell – Coquille

“First let me say I don’t write reviews…this being my very first! Had my heat pump go out and had a gentleman by the name of Brad come out and take care of business, very impressed with his professionalism. Couple of weeks later had another issue and heat pump quit just before a heat wave, spoke with Belinda at the office and she was amazing and performed magic and was able to get a tech out very quickly despite being short on technicians!! This morning had a tech by the name of Gabriel come out and diagnose and fix the unit very quickly and reasonably!!! You have earned my respect and my business as well as my recommendation to all my friends and family!! Thank you all for providing great customer service!!!”
— E. Olson – Roseburg

“A.S. was great and so were the Installers.”
— D. Bossley – North Bend

“Spencer did a very good job with a hard transition for the ducting. It turned out looking very nice.”
— M. Smith – Coquille

“Thorough, polite and kind, definition of professionalism.”
— P. Wagner – Eugene

“Great installation of our heat pump, heater and duct work. Just had our first year service with everything running perfectly.”
— D. Bridgham – North Bend

“After having several quotes from HVAC dealers, Pacific Air Comfort had a reasonable quote and wanted the job, unlike the other local dealers. Part of the house is old and part is an addition and it needed custom ducting. Pacific Air did a great custom professional job. Everything works great and I would recommend them to anyone.”
— M. Smith – Coast

“What a superb set of hard workers! They were polite, informative and really went all the way to make sure everything was to my satisfaction. I would use them again in a minute.”
— V. Milby – Coquille

“It was as if we had been friends. A lot of good laughs!”
— W. Pinkley – Coquille

“I have always been impressed by the Technicians efficiency and thoroughness in their maintenance performance.”
— D. Roberts – Glendale

“I’ve been a customer for 20 years. They…installed my heating and air conditioning system and do annual maintenance. They are there when you need them.”
— N. Gershon – Roseburg

“Very professional. Placed exactly where I wanted it to be. Looks and works great. Thank you.”
— D. Gorman – North Bend

“We really appreciated Megan Fisher’s help with getting us set up and her attention to details after the installation.”
— R. and S. Scheidl

“Very polite, hard working, high quality professional work, very informative and super cleanup!”
— C. Chandler – Roseburg

“Amber (Sales) was a fantastic help in this installation. She is knowledgeable in the systems and what to use. She is very professional in her work, was a pure joy to work with her.”
— R. and A. Gehrke – Reedsport

“We (both my Mom and I) were very impressed from start to finish; with Don as our primary contact, as well as the two congenial and super-efficient young gentlemen who performed the work. I’ve been especially touched by Don’s show of concern for my Mom’s well-being, the way he’s been so consistently on-top-of-it, so understanding and kind. Whomever owns this company has excellent and discerning taste (odd turn of phrase) in employees; talented at hiring high-quality talented people. The two fellows sent here to work were 100% professional, yet fun. We’re kinda eccentric – they rolled with it, just fine.”
— L. Mintz – Riddle

“Very pleased! Installers very courteous and professional.”
— H. and J. Henderson – Roseburg

“Excellent experience – Thank you.”
— R. Pullen – Bandon

“Pacific Air has maintained our heating and cooling unit for at least 20 years and we have had great experiences with them. Brad has been doing most of the work and he is always on time, efficient and friendly. Always willing to answer questions. I would recommend Pacific Air for all your heating and cooling needs.”
— R. Shockey – Roseburg

“We had such a wonderful experience with all the folks at Pacific Air. The bid was fair, the timing was workable and the service was without a doubt first class. We had to put in a whole new gas heating system where there had never been any gas before. But because of a loophole we got natural gas ran to our house at a very reasonable price. And Amber from Pacific Air handled most all of the details to get that job done. And Brandon and Spencer knocked that job out in I believe record time. These people without a doubt will be the ones I call if I have any heating and cooling issues in the future.”
— R. Schmidt – Bandon

“Megan Fisher (Sales) is a wonderful person. Friendly, knowledgeable and easy to talk to. Made me feel comfortable and a real asset to your company. The men as well – it was a long day but they kept on working and did a good job.”
— D. Young – Eugene

2018/12/13