"We appreciated the thoroughness and efficiency of the crew. They were very pleasant and exceptionally courteous as well as informative. Have already told friends and neighbors about the excellent service we received."
"It was great to meet and work with Brandon and Brett. They work together very well and the install went very smooth. They are both very respectful and Brandon is a good communicator, listens and provides knowledgeable feedback when working out situations."
"Very few problems that were handled well. The crew worked hard, got along well and were even fun to be around."
"Very impressed with everyone on your staff."
"All the men who showed up for work were pleasant, explanatory, efficient, knowledgeable. Thank you Pacific Air Comfort."
"Please convey my greatest appreciation to Gabriel, the technician from the Coquille office who came to my home in Bandon and completed a check on my old electric furnace. He went through everything and found only a small part that he recommended be replaced, however making it clear to me it was not absolutely necessary at this time. He also installed and "trained" me on a new thermostat. Such patience was wonderful! And finally, he took time on his own to go over a Lopi gas log stove that... Read more
"Brandon is an excellent tech and service provider. Quality work and very professional. Dave also performs very well as sales because of his intimate knowledge of the plan he is selling. Thanks."
"We couldn't be happier with Pacific Air. Our installers Spencer and Leo did a fantastic job. The whole experience was easy peesy and I can't wait to feel the warmth of our new heat pump this winter!"
"An absolutely positive experience in every way - good company; great service."
Our Coquille office staff received this email this morning - "Please pass this up the ladder. In case you didn't know, every problem on a tug boat is an emergency. To have the Pacific Eagle's heating and cooling system diagnosed, repaired and reprogrammed in a little under 2 hours was a lifesaver. The boat will leave port tonight as scheduled and headed for Canada. It could get a little chilly up there and I'm sure the crew thanks you too. We at Billeter Marine are extremely pleased with the... Read more
"I was very pleased with the work ethic of the men who came out here."
"Gabriel was phenomenal! He was so wonderful; you guys should definitely keep him around. I really like him."
"Dan at PAC was very professional and thorough. Went through the entire system and made sure we were happy. Thank you D. and D. Brewer."
"I must say that I couldn't be more pleased or impressed with installers Brandon and Brett. They represented PAC very well with their professionalism, courtesy and respect."
"Exceeded my expectations at every step of the process. Highly recommending you to all I know. Thank you so much!!!"
"Had a wonderful experience with Pacific Air. I had talked to a local business in Bandon and never got more than a brief callback that went nowhere. Found Pacific Air on a Google search and I was promptly set up with a appointment for consultation. David was able to come out at a time that worked for me and listened to what I was looking for. He made the recommendation for a ductless heat pump to provide both air conditioning and heating with an efficient unit. I was also able to set up the... Read more
Called to let us know our Service Tech was "Wonderful", that she "as always was so pleased" and that she "loves her new thermostat" and we deserve the awards we win as we have the "best service ever!"
"Very good awesome Tech, can't say enough!!"
"Spencer and Travis did a great job! Friendly and efficient. It was like having two friends over that also happen to be good at what they do."
"Very well like always!! Brad is an excellent Technician. He is trustworthy and has a lot of knowledge and we appreciate that. The service coordinator Lindsie always does an excellent job by making sure that she gets a tech to fix the problem asap. Kip in the office is also amazing and helped us out on this appointment as well, reaching out to Lindsie. Overall very happy with this company and the service they give us. We would highly recommend them!! Thank you Pacific Air Comfort!!"
"Great crew all around! Don, Jon and Allen efficient and highly knowledgeable. Very courteous and a pleasure to work with. Work performed was truly exceptional! Thank you very much!"
"I was very impressed with the Installers, Spencer and Travis - They were polite, professional and installed the units then explained how they operated - very pleased with Pacific Air Comfort - Amber was outstanding as a Sales rep."
"Jon installed our ductless unit and he did a wonderful job. He was very good about cleaning up after himself and very informative. He also measured everything out using a level to make sure all of my units were where they should be on each wall. He takes pride in his job."
"The two Installers know their stuff, good guys."
"Brandon and Amber are awesome and amazing!"
"Everything was done in an excellent and timely fashion. Very happy with the way the system looks and performs."
"I went with Pacific Air Comfort because they had recently installed the heating unit in my newly built home. They were professional, punctual and efficient. They spent the time to give me a tutorial on operation of the new unit. They were careful about protecting my carpet and flooring with shoe covers. The unit is working fine. All in all a positive experience."
"Gabriel was awesome. He was such a blessing. Very professional."
"I love it and the people did a good job."
"Everyone was amazing and I love my new heating and vac systems."
"Great customer service!"
"First let me say I don't write reviews...this being my very first! Had my heat pump go out and had a gentleman by the name of Brad come out and take care of business, very impressed with his professionalism. Couple of weeks later had another issue and heat pump quit just before a heat wave, spoke with Belinda at the office and she was amazing and performed magic and was able to get a tech out very quickly despite being short on technicians!! This morning had a tech by the name of Gabriel... Read more
"A.S. was great and so were the Installers."
"Spencer did a very good job with a hard transition for the ducting. It turned out looking very nice."
"Thorough, polite and kind, definition of professionalism."
"Great installation of our heat pump, heater and duct work. Just had our first year service with everything running perfectly."
"After having several quotes from HVAC dealers, Pacific Air Comfort had a reasonable quote and wanted the job, unlike the other local dealers. Part of the house is old and part is an addition and it needed custom ducting. Pacific Air did a great custom professional job. Everything works great and I would recommend them to anyone."
"What a superb set of hard workers! They were polite, informative and really went all the way to make sure everything was to my satisfaction. I would use them again in a minute."
"It was as if we had been friends. A lot of good laughs!"
"I have always been impressed by the Technicians efficiency and thoroughness in their maintenance performance."
"I've been a customer for 20 years. They...installed my heating and air conditioning system and do annual maintenance. They are there when you need them."
"Very professional. Placed exactly where I wanted it to be. Looks and works great. Thank you. "
"We really appreciated Megan Fisher's help with getting us set up and her attention to details after the installation."
"Very polite, hard working, high quality professional work, very informative and super cleanup!"
"Amber (Sales) was a fantastic help in this installation. She is knowledgeable in the systems and what to use. She is very professional in her work, was a pure joy to work with her."
"We (both my Mom and I) were very impressed from start to finish; with Don as our primary contact, as well as the two congenial and super-efficient young gentlemen who performed the work. I've been especially touched by Don's show of concern for my Mom's well-being, the way he's been so consistently on-top-of-it, so understanding and kind. Whomever owns this company has excellent and discerning taste (odd turn of phrase) in employees; talented at hiring high-quality talented people. The two... Read more
"Very pleased! Installers very courteous and professional."
"Excellent experience - Thank you."
"Pacific Air has maintained our heating and cooling unit for at least 20 years and we have had great experiences with them. Brad has been doing most of the work and he is always on time, efficient and friendly. Always willing to answer questions. I would recommend Pacific Air for all your heating and cooling needs."
"We had such a wonderful experience with all the folks at Pacific Air. The bid was fair, the timing was workable and the service was without a doubt first class. We had to put in a whole new gas heating system where there had never been any gas before. But because of a loophole we got natural gas ran to our house at a very reasonable price. And Amber from Pacific Air handled most all of the details to get that job done. And Brandon and Spencer knocked that job out in I believe record time.... Read more