What our customers are saying

P. and S. Dancer - Camas Valley

"Jon installed our ductless unit and he did a wonderful job. He was very good about cleaning up after himself and very informative. He also measured everything out using a level to make sure all of my units were where they should be on each wall. He takes pride in his job."

H. and T. Wilson - Sutherlin

"The two Installers know their stuff, good guys."

M. and M. Frost - Coquille

"Brandon and Amber are awesome and amazing!"

M. and J. Matsunaga - Coos Bay

"Everything was done in an excellent and timely fashion. Very happy with the way the system looks and performs."

D. Federico - Eugene

"I went with Pacific Air Comfort because they had recently installed the heating unit in my newly built home. They were professional, punctual and efficient. They spent the time to give me a tutorial on operation of the new unit. They were careful about protecting my carpet and flooring with shoe covers. The unit is working fine. All in all a positive experience."

M. Knight

"Gabriel was awesome. He was such a blessing. Very professional."

D. Linnehan - Coos Bay

"I love it and the people did a good job."

L. Stern - Coos Bay

"Everyone was amazing and I love my new heating and vac systems."

R. Howell - Coquille

"Great customer service!"

E. Olson - Roseburg

"First let me say I don't write reviews...this being my very first! Had my heat pump go out and had a gentleman by the name of Brad come out and take care of business, very impressed with his professionalism. Couple of weeks later had another issue and heat pump quit just before a heat wave, spoke with Belinda at the office and she was amazing and performed magic and was able to get a tech out very quickly despite being short on technicians!! This morning had a tech by the name of Gabriel... Read more

D. Bossley - North Bend

"A.S. was great and so were the Installers."

M. Smith - Coquille

"Spencer did a very good job with a hard transition for the ducting. It turned out looking very nice."

P. Wagner - Eugene

"Thorough, polite and kind, definition of professionalism."

D. Bridgham - North Bend

"Great installation of our heat pump, heater and duct work. Just had our first year service with everything running perfectly."

M. Smith - Coast

"After having several quotes from HVAC dealers, Pacific Air Comfort had a reasonable quote and wanted the job, unlike the other local dealers. Part of the house is old and part is an addition and it needed custom ducting. Pacific Air did a great custom professional job. Everything works great and I would recommend them to anyone."

V. Milby - Coquille

"What a superb set of hard workers! They were polite, informative and really went all the way to make sure everything was to my satisfaction. I would use them again in a minute."

W. Pinkley - Coquille

"It was as if we had been friends. A lot of good laughs!"

D. Roberts - Glendale

"I have always been impressed by the Technicians efficiency and thoroughness in their maintenance performance."

N. Gershon - Roseburg

"I've been a customer for 20 years. They...installed my heating and air conditioning system and do annual maintenance. They are there when you need them."

D. Gorman - North Bend

"Very professional. Placed exactly where I wanted it to be. Looks and works great. Thank you. "

R. and S. Scheidl

"We really appreciated Megan Fisher's help with getting us set up and her attention to details after the installation."

C. Chandler - Roseburg

"Very polite, hard working, high quality professional work, very informative and super cleanup!"

R. and A. Gehrke - Reedsport

"Amber (Sales) was a fantastic help in this installation. She is knowledgeable in the systems and what to use. She is very professional in her work, was a pure joy to work with her."

L. Mintz - Riddle

"We (both my Mom and I) were very impressed from start to finish; with Don as our primary contact, as well as the two congenial and super-efficient young gentlemen who performed the work. I've been especially touched by Don's show of concern for my Mom's well-being, the way he's been so consistently on-top-of-it, so understanding and kind. Whomever owns this company has excellent and discerning taste (odd turn of phrase) in employees; talented at hiring high-quality talented people. The two... Read more

H. and J. Henderson - Roseburg

"Very pleased! Installers very courteous and professional."

R. Pullen - Bandon

"Excellent experience - Thank you."

R. Shockey - Roseburg

"Pacific Air has maintained our heating and cooling unit for at least 20 years and we have had great experiences with them. Brad has been doing most of the work and he is always on time, efficient and friendly. Always willing to answer questions. I would recommend Pacific Air for all your heating and cooling needs."

R. Schmidt - Bandon

"We had such a wonderful experience with all the folks at Pacific Air. The bid was fair, the timing was workable and the service was without a doubt first class. We had to put in a whole new gas heating system where there had never been any gas before. But because of a loophole we got natural gas ran to our house at a very reasonable price. And Amber from Pacific Air handled most all of the details to get that job done. And Brandon and Spencer knocked that job out in I believe record time.... Read more

D. Young - Eugene

"Megan Fisher (Sales) is a wonderful person. Friendly, knowledgeable and easy to talk to. Made me feel comfortable and a real asset to your company. The men as well - it was a long day but they kept on working and did a good job."

T. Lopez - Myrtle Creek

"Their service is excellent. It's very complete and thorough. Things are explained as they go along. If I have any questions he's right on with explaining what I need to know. It's all worked out very well."

J. and J. Stafford - Myrtle Point

"The crew that did the work was wonderful. Will recommend Pacific Air to all my family and friends."

B. and P. Woods - Roseburg

"You guys are the best!"

K. Brown - North Bend

"Great service and follow up from the estimating to the installers. Couldn't ask for better. They've installed new furnaces in both of my homes."

B. McDowel - Myrtle Creek

"I was very pleased with everyone that worked on my home. Don (Sales) was very helpful and informative."

R. Wernicke - Springfield

"...bent over backwards to make sure everything was satisfactory. He (Tech) went above and beyond."

G. and C. Fulghum - Harrisburg

"A big thank you to Megan Fisher (Sales) for being there through the entire process, being very knowledgeable and supportive."

L. Remington - Myrtle Creek

"All the workers were friendly and explained how everything worked. Very nice."

B. Coulter - Prospect

"Outstanding service man with a very positive "can do" attitude. Stayed until the job was completed and explained how everything worked. Job very well done."

R. Stapel - Roseburg

"I just wanted to say thanks again for your help - the guys were great, did a good job - my house is nice and warm :)."

B. and S. Johnson - Coast

Called us as they wanted to personally tell us our "entire crew is extraordinarily great!". Amber is a "great personality, funny, informed..." "Brandon's crew are great! All personable, neat personalities and took the time to talk..." They said they were "very pleased with everyone" and invited all to "stop by any time for coffee."

O. Kupka - Coos Bay

"The pleasure of quality all the way around. Quality product and quality people. Recommended by neighbor -she loves hers. Also saw at the Home and Garden Show. I was so impressed - sales - David Boom - NO pressure, provided information. Installers - Spencer and Travis, efficient, knowledgeable, polite, respectful, kept me informed, showed features. Spencer is experienced and focused - worthy of promotion, organized, clean - left no waste - cheerful - ideal reps for Pac Air."

R. Fogle - Roseburg

"They are very professional, extremely knowledgeable of what they are doing, polite, thorough and do an excellent job. I usually do not submit reviews, but this company went above and beyond. I will definitely recommend them and absolutely use them again."

M. Nickel - Roseburg

"As my regular HVAC installer/service company I contacted Pacific Air regarding an "unusual" odor coming from one of the heating registers. They were out the next day and the tech told me that his experience was that rodents get caught in or near the register vents and subsequently "expire" which was likely causing the smell. While in this case he didn't believe that the critter was inside the vent, it might have bee close by. He then offered to crawl under the house and check, which he did,... Read more

J. and J. Lavin - Roseburg

"We are very happy with our heat pump and Pacific Air Comfort was great to work with."

L. Underwood - Coos Bay

"Your guys totally rocked it today, the work looks amazing!!"

E. and S. Pennal - Veneta

"I'm very happy with my experience. I would highly recommend Pacific Air Comfort to anyone. Everyone I interacted with was courteous and professional."

B. Owen - Vida

"They promptly provided a detailed quote, answered all questions, came out as scheduled, did a great installation, quickly responded to a minor problem and we are very happy with the heat pump they recommended. Would use them again without hesitation."

C. Steinmetz - Roseburg

"They did very good. They are courteous and I don't have any complaint."

C. Montanez

"He was prompt, explained what he was going to do and gave me a few updates throughout. Well priced, friendly, competent and efficient."

K. Henbest - Roseburg

"Installer arrived on time and did a professional job!! Cleaned up well when he was done. Very happy with everything."