What our customers are saying

R. and S. Scheidl

"We really appreciated Megan Fisher's help with getting us set up and her attention to details after the installation."

C. Chandler - Roseburg

"Very polite, hard working, high quality professional work, very informative and super cleanup!"

R. and A. Gehrke - Reedsport

"Amber (Sales) was a fantastic help in this installation. She is knowledgeable in the systems and what to use. She is very professional in her work, was a pure joy to work with her."

L. Mintz - Riddle

"We (both my Mom and I) were very impressed from start to finish; with Don as our primary contact, as well as the two congenial and super-efficient young gentlemen who performed the work. I've been especially touched by Don's show of concern for my Mom's well-being, the way he's been so consistently on-top-of-it, so understanding and kind. Whomever owns this company has excellent and discerning taste (odd turn of phrase) in employees; talented at hiring high-quality talented people. The two... Read more

H. and J. Henderson - Roseburg

"Very pleased! Installers very courteous and professional."

R. Pullen - Bandon

"Excellent experience - Thank you."

R. Shockey - Roseburg

"Pacific Air has maintained our heating and cooling unit for at least 20 years and we have had great experiences with them. Brad has been doing most of the work and he is always on time, efficient and friendly. Always willing to answer questions. I would recommend Pacific Air for all your heating and cooling needs."

R. Schmidt - Bandon

"We had such a wonderful experience with all the folks at Pacific Air. The bid was fair, the timing was workable and the service was without a doubt first class. We had to put in a whole new gas heating system where there had never been any gas before. But because of a loophole we got natural gas ran to our house at a very reasonable price. And Amber from Pacific Air handled most all of the details to get that job done. And Brandon and Spencer knocked that job out in I believe record time.... Read more

D. Young - Eugene

"Megan Fisher (Sales) is a wonderful person. Friendly, knowledgeable and easy to talk to. Made me feel comfortable and a real asset to your company. The men as well - it was a long day but they kept on working and did a good job."

T. Lopez - Myrtle Creek

"Their service is excellent. It's very complete and thorough. Things are explained as they go along. If I have any questions he's right on with explaining what I need to know. It's all worked out very well."

J. and J. Stafford - Myrtle Point

"The crew that did the work was wonderful. Will recommend Pacific Air to all my family and friends."

B. and P. Woods - Roseburg

"You guys are the best!"

K. Brown - North Bend

"Great service and follow up from the estimating to the installers. Couldn't ask for better. They've installed new furnaces in both of my homes."

B. McDowel - Myrtle Creek

"I was very pleased with everyone that worked on my home. Don (Sales) was very helpful and informative."

R. Wernicke - Springfield

"...bent over backwards to make sure everything was satisfactory. He (Tech) went above and beyond."

G. and C. Fulghum - Harrisburg

"A big thank you to Megan Fisher (Sales) for being there through the entire process, being very knowledgeable and supportive."

L. Remington - Myrtle Creek

"All the workers were friendly and explained how everything worked. Very nice."

B. Coulter - Prospect

"Outstanding service man with a very positive "can do" attitude. Stayed until the job was completed and explained how everything worked. Job very well done."

R. Stapel - Roseburg

"I just wanted to say thanks again for your help - the guys were great, did a good job - my house is nice and warm :)."

B. and S. Johnson - Coast

Called us as they wanted to personally tell us our "entire crew is extraordinarily great!". Amber is a "great personality, funny, informed..." "Brandon's crew are great! All personable, neat personalities and took the time to talk..." They said they were "very pleased with everyone" and invited all to "stop by any time for coffee."

O. Kupka - Coos Bay

"The pleasure of quality all the way around. Quality product and quality people. Recommended by neighbor -she loves hers. Also saw at the Home and Garden Show. I was so impressed - sales - David Boom - NO pressure, provided information. Installers - Spencer and Travis, efficient, knowledgeable, polite, respectful, kept me informed, showed features. Spencer is experienced and focused - worthy of promotion, organized, clean - left no waste - cheerful - ideal reps for Pac Air."

R. Fogle - Roseburg

"They are very professional, extremely knowledgeable of what they are doing, polite, thorough and do an excellent job. I usually do not submit reviews, but this company went above and beyond. I will definitely recommend them and absolutely use them again."

M. Nickel - Roseburg

"As my regular HVAC installer/service company I contacted Pacific Air regarding an "unusual" odor coming from one of the heating registers. They were out the next day and the tech told me that his experience was that rodents get caught in or near the register vents and subsequently "expire" which was likely causing the smell. While in this case he didn't believe that the critter was inside the vent, it might have bee close by. He then offered to crawl under the house and check, which he did,... Read more

J. and J. Lavin - Roseburg

"We are very happy with our heat pump and Pacific Air Comfort was great to work with."

L. Underwood - Coos Bay

"Your guys totally rocked it today, the work looks amazing!!"

E. and S. Pennal - Veneta

"I'm very happy with my experience. I would highly recommend Pacific Air Comfort to anyone. Everyone I interacted with was courteous and professional."

B. Owen - Vida

"They promptly provided a detailed quote, answered all questions, came out as scheduled, did a great installation, quickly responded to a minor problem and we are very happy with the heat pump they recommended. Would use them again without hesitation."

C. Steinmetz - Roseburg

"They did very good. They are courteous and I don't have any complaint."

C. Montanez

"He was prompt, explained what he was going to do and gave me a few updates throughout. Well priced, friendly, competent and efficient."

K. Henbest - Roseburg

"Installer arrived on time and did a professional job!! Cleaned up well when he was done. Very happy with everything."

J. Savage - Port Orford

"Could not be better. Crews very hard workers. Top quality workmanship."

D. Dunithan - Coos Bay

"Treated like family."

A. and C. Degroot - Roseburg

"Thanks for your quality work!"

D. Rains - Coquille

"...Did a wonderful job and very professional. Job was well coordinated..."

B. Gordon - Roseburg

"Everyone very helpful. I like the girls in the office. They sound like my problem is their problem. Makes you feel like you have good people in your corner."

S. and L. Remington - Myrtle Creek

"Everyone was real friendly. The unit works great."

L. Underwood - Coos Bay

"Your guys totally rocked it today, the work looks amazing!!"

K. Barnett - Bandon

"Professional and caring both office and field worker (Techs etc.)"

E. Mohr

When asked how our Service techs did said - "Everything was so wonderful. My system got fixed right away. As far as I am concerned, you're the best company in town." They were "Very, very satisfied."

M. Barrie - Coquille

"I was very pleased with all aspects of the process from the initial presentation by David, working with Tabitha and the excellent installing by Brandon. I love the unit!"

P. Rice

"Thank you for your service today with Gabriel. He was such an informative professional! I have decided to sign up for an additional three year contract because he was so helpful and your company has been great to check the heat pump and the furnace yearly....Gabriel is an angel when it comes to his service and professional ability."

T. Sjogren - Roseburg

"Thank you. It was painless :) "

J. Aplet - Coos Bay

"Very nice crew. Very knowledgeable."

P. Girardet - Roseburg

"Jon did such an amazing job!"

L. Hernandez - Myrtle Point

"The whole team was great!"

D. Thompson - Coquille

"We were very pleased."

N. Patino - Coos Bay

"Extremely efficient and very professional. I am very pleased."

W. Pyle - Roseburg

"Excellent to do business with!"

E. and J. Jankauski - Scottsburg

"We are enjoying the ease and comfort of this system."

Quality Construction - Roseburg

"Don and Installer Jon were great to work with."