What our customers are saying

B. and P. Woods - Roseburg

"You guys are the best!"

Schmidt Family - Coos Bay

"You guys are the best!"

B. McDowel - Myrtle Creek

"I was very pleased with everyone that worked on my home. Don (Sales) was very helpful and informative."

R. Wernicke - Springfield

"...bent over backwards to make sure everything was satisfactory. He (Tech) went above and beyond."

G. and C. Fulghum - Harrisburg

"A big thank you to Megan Fisher (Sales) for being there through the entire process, being very knowledgeable and supportive."

L. Remington - Myrtle Creek

"All the workers were friendly and explained how everything worked. Very nice."

B. Coulter - Prospect

"Outstanding service man with a very positive "can do" attitude. Stayed until the job was completed and explained how everything worked. Job very well done."

R. Stapel - Roseburg

"I just wanted to say thanks again for your help - the guys were great, did a good job - my house is nice and warm :)."

B. and S. Johnson - Coast

Called us as they wanted to personally tell us our "entire crew is extraordinarily great!". Amber is a "great personality, funny, informed..." "Brandon's crew are great! All personable, neat personalities and took the time to talk..." They said they were "very pleased with everyone" and invited all to "stop by any time for coffee."

O. Kupka - Coos Bay

"The pleasure of quality all the way around. Quality product and quality people. Recommended by neighbor -she loves hers. Also saw at the Home and Garden Show. I was so impressed - sales - David Boom - NO pressure, provided information. Installers - Spencer and Travis, efficient, knowledgeable, polite, respectful, kept me informed, showed features. Spencer is experienced and focused - worthy of promotion, organized, clean - left no waste - cheerful - ideal reps for Pac Air."

R. Fogle - Roseburg

"They are very professional, extremely knowledgeable of what they are doing, polite, thorough and do an excellent job. I usually do not submit reviews, but this company went above and beyond. I will definitely recommend them and absolutely use them again."

M. Nickel - Roseburg

"As my regular HVAC installer/service company I contacted Pacific Air regarding an "unusual" odor coming from one of the heating registers. They were out the next day and the tech told me that his experience was that rodents get caught in or near the register vents and subsequently "expire" which was likely causing the smell. While in this case he didn't believe that the critter was inside the vent, it might have bee close by. He then offered to crawl under the house and check, which he did,... Read more

J. and J. Lavin - Roseburg

"We are very happy with our heat pump and Pacific Air Comfort was great to work with."

L. Underwood - Coos Bay

"Your guys totally rocked it today, the work looks amazing!!"

E. and S. Pennal - Veneta

"I'm very happy with my experience. I would highly recommend Pacific Air Comfort to anyone. Everyone I interacted with was courteous and professional."

B. Owen - Vida

"They promptly provided a detailed quote, answered all questions, came out as scheduled, did a great installation, quickly responded to a minor problem and we are very happy with the heat pump they recommended. Would use them again without hesitation."

C. Steinmetz - Roseburg

"They did very good. They are courteous and I don't have any complaint."

C. Montanez

"He was prompt, explained what he was going to do and gave me a few updates throughout. Well priced, friendly, competent and efficient."

K. Henbest - Roseburg

"Installer arrived on time and did a professional job!! Cleaned up well when he was done. Very happy with everything."

J. Savage - Port Orford

"Could not be better. Crews very hard workers. Top quality workmanship."

D. Dunithan - Coos Bay

"Treated like family."

A. and C. Degroot - Roseburg

"Thanks for your quality work!"

D. Rains - Coquille

"...Did a wonderful job and very professional. Job was well coordinated..."

B. Gordon - Roseburg

"Everyone very helpful. I like the girls in the office. They sound like my problem is their problem. Makes you feel like you have good people in your corner."

S. and L. Remington - Myrtle Creek

"Everyone was real friendly. The unit works great."

L. Underwood - Coos Bay

"Your guys totally rocked it today, the work looks amazing!!"

K. Barnett - Bandon

"Professional and caring both office and field worker (Techs etc.)"

E. Mohr

When asked how our Service techs did said - "Everything was so wonderful. My system got fixed right away. As far as I am concerned, you're the best company in town." They were "Very, very satisfied."

M. Barrie - Coquille

Rated us "Excellent" in all categories and said - "I was very pleased with all aspects of the process from the initial presentation by David, working with Tabitha and the excellent installing by Brandon. I love the unit!"

P. Rice

Wrote us a note saying "Thank you for your service today with Gabriel. He was such an informative professional! I have decided to sign up for an additional three year contract because he was so helpful and your company has been great to check the heat pump and the furnace yearly....Gabriel is an angel when it comes to his service and professional ability."

T. Sjogren - Roseburg

Rated us "Excellent" in all categories and said - "Thank you. It was painless :)"

J. Aplet - Coos Bay

Rated us "Excellent" in all categories and said - "Very nice crew. Very knowledgeable."

P. Girardet - Roseburg

Rated us "Excellent" in all categories and said - "Because Jon did such an amazing job!"

L. Hernandez - Myrtle Point

Rated us "Excellent" in all categories and said - "The whole team was great!"

D. Thompson - Coquille

Rated us "Excellent" in all categories and said - "We were very pleased."

N. Patino - Coos Bay

Rated us "Excellent" in all categories and said - "Extremely efficient and very professional. I am very pleased."

W. Pyle - Roseburg

Rated us "Excellent" in all categories and said - "Excellent to do business with!"

E. and J. Jankauski - Scottsburg

Rated us "Excellent" in all seven categories and said - "We are enjoying the ease and comfort of this system."

Quality Construction - Roseburg

Rated us "Excellent" in all categories and said - "Don and Installer Jon were great to work with."

M. Wright - Roseburg

Rated us "Excellent" in all categories and said - "Very satisfied."

D. Hill - Coquille

Rated us "Excellent" in all categories and said - "Service minded employees that were a pleasure to work with."

R. and T. Chambers - North Bend

Rated us "Excellent" in all categories and said - "Your Installer did a great job explaining how everything works. It's magic!"

R. Mesle - Port Orford

Rated us "Excellent" in all applicable categories.

B. Von Achen - Roseburg

The whole process went great from initial contact to completion. Getting a new system in middle of summer is not an easy task, but with the hard work, honesty and professionalism of the team it was done in a week and a half. Thank you Don K. in sales and Jon and Aaron who did the installation! Professional, thorough and everything cleaned up when done.

Lori and Alan from the coast

Thank you so much for your extremely hard work in carrying out this monumental task of installing a new and vastly improved heating system for us this past week. It was quite the ordeal getting those old funky furnaces hauled out, the new heat pump in place, set-up up, and running smoothly. The original idea to consider a heat pump was thanks to you Amber – your determination and creativity in solving some significant logistical problems, and saving us money in the process is much appreciated!

D. Martin - Coos Bay

This was a great experience from start to finish. Amber was great in the planning stage as we figured out my needs. The installing crew was courteous and went the extra mile. Thanks again.

B. and V. Bergstedt - Coquille

The whole team was wonderful. They found a coin from 1885 in cold air return, gave it to me when I got home, very honest! Turns out it was worth $600. We bought new tires which we needed badly! Would recommend your company to anyone looking for a new furnace!! Thank you.

Ciccarelli’s Restaurant - North Bend

Pleasure having your team in. They did a fantastic job! Brandon (Install) is very professional and knowledgeable.